The AI receptionist for busy Australian small businesses.
chat365 answers your calls, website chat, WhatsApp and Facebook messages, day or night, 365 days a year, and sends the details straight to you. No more missed enquiries.
How it works
Set up once, answered from then on
No new hardware, no complicated setup — chat365 plugs into the channels you already use.
Tell chat365 about your business
Share your website or a quick summary of your services, hours and how you'd like enquiries handled.
Connect your channels
Add the webchat widget, connect WhatsApp and Facebook, and get your dedicated chat365 phone number — as many channels as you need.
Enquiries handled automatically
Every conversation is answered, qualified, and — where connected — booked straight into your calendar and CRM.
Why chat365
Built for busy small business owners
You're running the business — chat365 handles the enquiries in the background.
No More Missed Enquiries
Most people don't leave a message when no one answers. chat365 picks up every time, so the enquiry isn't lost.
A Fraction of Hiring
No payroll, no rostering, no sick days. Just enquiries answered at a fraction of the cost of a receptionist.
Trained On Your Business
Not a generic script — chat365 learns your services, tone and pricing so it sounds like part of the team.
Books Around Your Real Availability
chat365 checks your actual calendar before offering a time — no fixed business hours to configure, just what's already free or busy.
No Developers Needed
We set chat365 up for you and connect your channels — nothing for you to build or configure.
Every Channel, One Assistant
Webchat, WhatsApp, Facebook and phone all draw on the same understanding of your business — not separate tools bolted together.
Pricing
Simple plans, no surprises
Pricing placeholder — replace with the finalised chat365 plans.
FAQ
Frequently asked questions
Will my customers know they're talking to AI?
Yes — chat365 is upfront about it. We're not trying to trick anyone.
What happens if chat365 can't answer a question?
It won't make things up — it takes a clear message so your team can follow up, full transcript included.
Ready to stop missing enquiries?
Get in touch, and we'll set chat365 up to start answering for you.