The AI receptionist for busy Australian small businesses.
chat365 answers your calls, website chat, WhatsApp and Facebook messages, day or night, 365 days a year, and sends the details straight to you. No more missed enquiries.
How it works
Set up once, answered from then on
No new hardware, no complicated setup — chat365 plugs into the channels you already use.
Tell chat365 about your business
Share your website or a quick summary of your services, hours and how you'd like enquiries handled.
Connect your channels
Add the webchat widget, connect WhatsApp and Facebook, and get your dedicated chat365 phone number — as many channels as you need.
Enquiries handled automatically
Every conversation is answered, qualified, and — where connected — booked straight into your calendar and CRM.
Why chat365
Built for busy small business owners
You're running the business — chat365 handles the enquiries in the background.
No More Missed Enquiries
Most people don't leave a message when no one answers. chat365 picks up every time, so the enquiry isn't lost.
A Fraction of Hiring
No payroll, no rostering, no sick days. Just enquiries answered at a fraction of the cost of a receptionist.
Trained On Your Business
Not a generic script — chat365 learns your services, tone and pricing so it sounds like part of the team.
Books Around Your Real Availability
chat365 checks your actual calendar before offering a time — no fixed business hours to configure, just what's already free or busy.
No Developers Needed
We set chat365 up for you and connect your channels — nothing for you to build or configure.
Every Channel, One Assistant
Webchat, WhatsApp, Facebook and phone all draw on the same understanding of your business — not separate tools bolted together.
Pricing
Simple plans, no surprises
Every plan includes your business's basic website and email notifications. Prices in AUD, per month.
Chat Lite
Webchat for your website, nothing else to manage.
$24/mo
- ✓Webchat widget on your site
Chat Standard
Webchat, Facebook and WhatsApp messaging, synced to HubSpot.
$49/mo
- ✓Webchat widget on your site
- ✓Facebook messaging
- ✓WhatsApp messaging
- ✓Calendar booking
- ✓HubSpot sync
Voice lite
AI answers your phone when you can't.
$49/mo
- ✓AI answers your phone
- ✓30 minutes/month included
Lite Bundle
Webchat and phone, with bookings straight into your calendar.
$59/mo
- ✓Webchat widget on your site
- ✓AI answers your phone
- ✓30 minutes/month included
- ✓Calendar booking
Standard Bundle
Every channel in one assistant, for busier businesses.
$79/mo
- ✓Webchat widget on your site
- ✓AI answers your phone
- ✓60 minutes/month included
- ✓Calendar booking
- ✓Facebook messaging
- ✓WhatsApp messaging
- ✓HubSpot sync
Setup is done for you — get in touch and we'll set your plan up, no self-serve signup yet.
Voice lite, Lite Bundle and Standard Bundle: minutes beyond your plan's monthly allowance are billed at $0.39/minute, in blocks of 10 minutes.
| Chat Lite | Chat Standard | Voice lite | Lite Bundle | Standard Bundle | |
|---|---|---|---|---|---|
| Channels | |||||
| Webchat widget | ✓ | ✓ | – | ✓ | ✓ |
| Basic website | ✓ | ✓ | ✓ | ✓ | ✓ |
| Phone (AI answers calls) | – | – | 30 min/mo | 30 min/mo | 60 min/mo |
| Facebook messaging | – | ✓ | – | – | ✓ |
| WhatsApp messaging | – | ✓ | – | – | ✓ |
| Smart features | |||||
| Email notifications | ✓ | ✓ | ✓ | ✓ | ✓ |
| Calendar booking | – | ✓ | – | ✓ | ✓ |
| Integrations | |||||
| HubSpot sync | – | ✓ | – | – | ✓ |
FAQ
Frequently asked questions
Will my customers know they're talking to AI?
Yes — chat365 is upfront about it. We're not trying to trick anyone.
What happens if chat365 can't answer a question?
It won't make things up — it takes a clear message so your team can follow up, full transcript included.
Ready to stop missing enquiries?
Get in touch, and we'll set chat365 up to start answering for you.